Error States · Reference

When things go sideways.

Every error state is warm, lossless, and includes the next action. Bill.Dock never loses your data and never leaves you stuck.

Token revoked

Your Notion connection needs a refresh.

Looks like the access you granted Bill.Dock was revoked in Notion. Don't worry — your imported receipts are safe in Bill.Dock. Just reconnect and we'll pick up where we left off.

Source missing

Your Bill.Dock Receipt Inbox is gone.

The Notion page Bill.Dock was watching can't be found. It may have been deleted or moved. Your previously imported receipts are still safe in Bill.Dock — we just need a new home for future drops.

Bill.Dock is slow

This is taking longer than usual.

Our servers are having a moment. Your files are queued and safe — Bill.Dock will process them automatically as soon as we're back up.

Investigating · Status updates at status.billdock.io
Unsupported file

Bill.Dock can't read this file type.

This row contains a .docx file. Bill.Dock works with receipts — PDFs, photos, or screenshots only.

Supported: PDF JPG PNG HEIC WebP · up to 25 MB
Unexpected error · 5xx

Something broke. We're on it.

A rare error slipped through. Our team has been notified automatically with the request ID req_a8f3c2d1. You can retry, or include this ID when contacting support.

Contact support
A Notion integration